We will make every effort to accommodate returns for goods purchased at General Stores. In most cases credits are issued as soon as the returned items are received at General Stores. To simplify the process and to insure prompt service and proper credit, please follow these instructions:
To return a General Stores product, attach a copy of the General Stores invoice to it. Mark on the invoice, "Pick up for credit." To return an Office Depot product, attach a copy of the Office Depot packing slip. Notify the General Stores driver that there is a pickup when the next delivery is made, and the item will be returned to General Stores. If you do not expect a delivery, fax a note to us at 384-3918 and request a return pickup.
Follow the above procedures for exchanges or damaged products, and write on the invoice whether the item is for exchange or is damaged.
Note: Credit will be issued in the same unit as the item was originally sold. Goods must be in saleable condition and have valid expiration dates.
We will continue to pick up used toner and inkjet cartridges for recycling. Attach a note identifying the cartridge as used and have it available for the driver. Toner can also be sent via Campus Mail. Address carton to General Stores, MBSB. Make sure the carton is identified as used.